Acre Security’s Connect Care support plan program has been extended to include AccessIt! Read below for some important opportunities and changes coming to your AccessIt! system.

What does Connect Care do?

Connect Care safeguards your solution by ensuring you are always current on system updates/upgrades. It provides all the necessary tools to keep your investment up to date in an ever-changing technological environment.

How can Connect Care help?

Software upgrades are included, allowing you to keep your software current. In today’s cyber security environment, updating your system is more important than ever. Operating dated versions of software leaves you vulnerable to exploitation.

What are my Connect Care plan options?

Standard	Plus
E-mail, phone, and chat support during business hours Remote assistance Knowledge Base Access Software Upgrades	*Everything in Standard Direct End User Support 50% Discount on Essentials Training Emergency After-Hours Support System Health Check / Consultation *(2) Additional Client Seats

*Labor for software upgrade assistance will be in addition to the cost of the Connect Care Plan.

Important Information

Connect Care Standard or Plus is required for technical support as of May 1st, 2023 for Access It! (non-subscription) product line.
If you have purchased Access It! version 10 before May 1st, 2023 you will have year 1 of Connect Care Standard included.
Long-Term Connect Care is available for those wishing to remain on an older software version. Give us a call to discuss your system and create a plan of action.
Connect Care is renewed on an annual basis. A reinstatement fee will be applied if allowed to expire beyond a 60-day grace period.
Existing Access It! DSA and SMS SMA Customers will migrate to a Connect Care Plus plan when their agreement expires.

AccessIt! Version Upgrade Offers

Already have Version 10?

ONE YEAR of Connect Care Standard FREE!
25% Discount on Connect Care Plus

Currently Using Version 9

Upgrade to Version 10 to get ONE YEAR of Connect Care FREE!

Currently Using Version 8 and below:

Purchase Connect Care to avoid any disruptions in support.

Have questions?

Contact your S3 Sales team (888) 575-1210