Support

We understand that support is key to success in our industry and have structured our business model accordingly

Business or after hours service requests can either be made by utilization of the form below, our online portal, or contacting our main phone line at (919) 900-4030. If an after hours request is made by phone, please leave a message in our emergency service mailbox and the on call technician will be paged.

We offer remote support by Teamviewer for expedited results. For remote support, click here and tell your support representative your ID to allow connection. Unattended support is also available for customers enrolled in one of our S3 support contracts.